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Appeals

Sarah Chen·Medical Billing Specialist

Find the policy language that supports your appeal

Search payer coverage policies directly. Get the exact documentation you need to support denied claim appeals.

The Challenge

Appeals require documentation you don't have time to find

Winning an appeal means citing the right policy language. That language is buried across payer portals, in PDFs that may or may not be current.

Common pain points

  • Each payer portal has different navigation and search
  • Policy PDFs are often dozens of pages with no useful index
  • You can't cite what you can't find
  • Policies change, and old documentation undermines your case
The Solution

Search coverage policies directly

Verity indexes coverage policies from major payers. Search by procedure, diagnosis, or keyword. Results include source links and effective dates.

Policy search

Search across payer coverage policies by CPT code, diagnosis, or plain text. Results show relevant excerpts with context.

Source citations

Each result links to the original policy document. Copy excerpts with attribution for your appeal letters.

Payer comparison

See how different payers cover the same procedure. Useful when the same service was denied by one payer but approved by another.

Change tracking

Verity flags when policies are updated. You'll know if a policy you cited has changed since your last appeal.

What to expect

Verity reduces the time spent searching for policy documentation. It doesn't write appeals or guarantee outcomes, but it does surface the information you need to build your case.

Find relevant policy language in one search instead of multiple portal visits
Cite current policies with confidence in their effective dates
Spend more time on appeal strategy, less on document hunting

Ready to see it in action?

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